At Global Documens, we recognize the importance of your privacy. When you entrust us with your personal information to facilitate your document needs—be it for passports, resident permits, driver’s licenses, or other global documents—we take that responsibility seriously. Our privacy policy explains how we collect, use, and protect your information, ensuring that you feel secure throughout your experience with us.
Information We Collect
At Global Documens, we only collect the information necessary to provide our services, maintain security, and ensure a seamless experience.
Personal Information: We collect personal details you provide, such as your full name, email, phone number, and address, to process your orders accurately and securely. Additionally, we may need information such as your ID and date of birth for specific documentation purposes. Rest assured, we delete sensitive information, including payment details, once your transaction is complete.
Transactional Information: To fulfill orders and resolve any issues, we collect details about your purchases, payment confirmations, and tracking information. This ensures your order is managed smoothly.
Technical Information: We collect non-identifying data, like your IP address, browser type, and device details, to enhance site functionality and security. This data helps us improve your user experience.
Cookies and Tracking: Cookies personalize your experience, remembering your preferences and optimizing site performance. You can manage cookies via your browser settings, though doing so may affect certain features.
How We Use Your Information
Order Processing: We use your information to process orders, verify identity, secure payments, and deliver products efficiently. Personal details are deleted once your order is complete.
Service Improvement: We analyze user interactions to enhance website functionality and tailor services to meet your needs. All collected data remains anonymous.
Marketing Communications: If you opt-in, we may use your email to send updates, special offers, or promotions. You can unsubscribe anytime.
Fraud Prevention: Your data helps us detect and prevent fraudulent activities, ensuring a secure transaction process.
Sharing Your Information
Service Providers: We only share your information with trusted third parties when necessary for order fulfillment and customer support. These partners are obligated to keep your information secure and confidential.
Business Transitions: If Global Documens undergoes a transition (e.g., merger), your data may be transferred to new owners. In such cases, we will notify you, and your privacy rights will be upheld.
Data Security
We implement robust security measures, including SSL encryption, strict access controls, and automatic data deletion after order completion, to safeguard your personal information. While no system can be completely secure, we continually update our security practices to offer the best protection.
Your Rights
You control your data. You have the right to:
Access the personal information we hold.
Request corrections for inaccuracies.
Request deletion when data is no longer necessary.
Opt-out of marketing communications.
Opt-out of marketing communications.
Updates to Our Privacy Policy
Our Privacy Policy may be updated periodically to reflect service improvements and regulatory changes. The “Last Updated” date indicates the most recent revision. We encourage you to review this policy periodically to stay informed.
Contact Us
For questions about our Privacy Policy or your data, please reach out to us. Your privacy and satisfaction are our top priorities. If you’ve had a positive experience, we’d love for you to share it in our Review Section—your feedback helps us grow and improve.
